Our Reviews

I purchased my truck from Eli Holmes at Dublin Chevrolet. He was very helpful and I did not feel any pressure to buy when we were talking. This means a lot to me because if a salesman starts pressuring me I normally will just walk away. He was very knowledgeable and did exactly what he said he was going to do.

Everyone was so nice. I waited in the lounge while my vehicle was being serviced and enjoyed the wonderful coffee provided.

Dana assisted me with a needed date change for my maintenance visit as my mileage crept up faster than expected. She is always pleasant, professional and a pleasure to work with. The appointment went very well, my car was even washed! Couldn't be happier. :)

Everything was handle quickly and efficently.

Very courteous personnel. Dana is always very helpful.

Henrietta is fantastic!

It took 1 hour and 20 minutes to do what I was told would be about 45 min. When I purchased the suv from the dealer I was promised a loaner vehicle and no wait. I have not been able to receive a loan yet.

I need two battery for my 2020 GMC 2500hd truck. The service department was very professional. They determined what I needed and replaced both batteries. It wasn’t long before the job was completed. The service representative was very courteous and professional.

Great customer service. Always willing to let you know up front on any other issues that may need attention later on.

Service went fine roo bad they didn't inflate front tires enough to keep low tire warning from coming on

Everyone was very friendly and knowledgeable. No high pressure. A pleasant experience.

Almost every time I bring my vehicle in for service, it ends up costing more than previously advised that it would cost.

Great customer service!

Great Experience!!!

Great service. Dana took the time to explain what I needed.

All employees were very courteous and knowledgeable and the service was handled in a timely manner!

Oil change and tire rotation. Smooth appointment

My experience at this dealership was awesome, and they made my day all good. They made me want to do more business with you all.

I can't praise Zack in the service dept. enough. He was awesome. He listened to my concerns, picked up my trk, took it there to be repaired. The part I needed was delayed and he kept me updated every step of the way. He got me worked in so I wouldn't have to wait weeks. Truly, professional, polite, and very helpful. Takes good care of customers. Highly recommend! And, wouldn't accept a tip!! Thanks Zack.

Great customer service

I have purchased several vehicles over the years, the new GMC management has stepped it up a few notches to make sure you’re taken care of. Better service and prices to keep the local clients buying locally.

Everyone was very nice and courteous. The sales manager Dino is definitely a man of his word. Ours salesman Scotty explained everything about the vehicle we purchased and answered all of our questions .

Excellent customer service. Took my car in for service and waited for service to be completed. Zach explained all details to me in a very professional manner. Great Rep!!!

good customer service

Our salesman Scotty is the best, he made it happen. Scotty made us feel at through the entire process 🙌. Thanks Scotty for your help.

Oil change took 2 hours but I did get the explanation for why

Zach took care of me

Rating of your service department "F" Complete INCOMPETENCE. 1. The service advisor purposely not quoting actual prices of services. 2. Technician apparently did not do a road test to see if problem was resolved as advisor said he would. 3. Upon leaving notice on dash appeared again. 4. Called back in to service advisor to report same problem he said just come in after we just there for over 2 hours.

From meeting Don, the Sales manager, to Eli showing me the details on the car, the experience was probably the best car buying experience I’ve ever had. The customer service was exceptional and I’ll gladly drive 2.5 hrs to do business with them again.

Great customer service

My appointment was at 1:15p. I told the representative (him) that I was going to wait on my vehicle. I was at the dealership until 3:15pm. No one said anything about the wait time. When I asked how much longer before my vehicle will be ready, the lady said she didn't know that I was waiting. If I had known I had to wait 2 hours, I would have made other arrangements. I saw people come and go. My car was pulled into the area for service but apparently no one was working on the vehicle. I only had an oil change and tires rotated.

great service

Everything was great thanks to Don, Dino and Henrietta

The associate who sold me my car was excellent. His name is Omar and he was the reason I decided to purchase my vehicle from your dealership. But, the manager on duty was so RUDE, condescending and disrespectful. He made the overall experience very unsettling. I will not be recommending the establishment in Dublin to anybody I know. On the contrary, I’ll make sure to tell them about that manager being the main reason why they shouldn’t purchase a vehicle from there.

Prompt service. Friendly staff. I did think that warranty service plans are recognized at any GMC dealership, so I had to pay and then file for reimbursement. I was told to bring a copy of my service plan, which I did, but no one looked at it to see that oil changes are indeed covered. But I am very happy with the service here and the friendliness of the staff. I wish that I had gotten the lady's name (Dana Rogers?) to give her kudos because she is always so kind and friendly.

Great Ms Henreta and Chevrolet sales manager was Excellent

Friendly, professional and timely service.

I was told several times my car would be ready by a certain date. It wasn't. The worst part was not having a phone call from your service department simply saying the car would not be ready. I spent almost $1500 to have my car repaired. I stated the error message I was getting on my screen. Twenty minutes after I left the shop, the error message returned and my car had the same stalliing issue. Trying to reach the service department via the automated system is awful. I did not get a response to six texts that I sent in seeking information. I did not have any of the four messages I left on the phone returned. You should not give out your automated texts if you are not going to respond to the texts.

I was treated good, kept updated about my vehicle

We had a totaled vehicle and were unsure Of what to do or if there was anything we could do other than wait for paperwork and checks. Don and his team did an excellent job of getting us back in a vehicle!

m/a

I bought an extended warranty and two times you said it was not covered. Jimmy Taylor will not return my calls.This is the most ridiculous service department l have ever dealt with. I will never buy another vehicle from this dealership.

Visit was very nice and short

Great, noticed that when I stop my engine doesn’t go into pause mode, I may be explaining incorrectly.

The service was good, what I didn't appreciate was being charged $19.95 twice for an installation fee on something the technician took upon his self to ck and then charge me for

The work was done, as expected. I just wasn’t aware that it would take so long to complete it.

Friendly service, Great staff

Received a call stating that it was time for oil change. We set a time. I had my car there about 20 minutes early. Writer signed my car in. The work was completed and the ticket paid. Easy peasy.

Great customer service. Zach was great and very patient.

Every thing was great

The service department is very friendly and efficient.

Professional people doing great job. No problems.

Ok

Good

Great

Prompt, timely service.

Great Service

Great Customer Experience

Made purchasing the truck very simple plus delivering it within 24 hours of purchasing it was another plus. Thanks!!!

Everyone from sales to finance and service department have been great.

Adam was an excellent salesman. He helped me on my first big truck purchase and did everything he could to make me feel comfortable with the purchase I highly recommend!

Great Customer Service and Professional,Courteous

great customer service

My experience at the Dublin GM Dealership was good, and the staff was professional, courtesy and friendly.

The service was quick, and I updated of how long it would take to complete my service.

The service was excellent and delivered back to me as promised.

Very satisfied on time in & out for routine Service